FAQ

We suggest you order your dress 6-9 months prior to your wedding to ensure you have enough time for shipping and alterations. If you need a dress sooner, please contact us and we’ll do our best to help you!

We want you to love your dress. So, bring in pictures of styles that you like. And come in with an open mind, because you may be surprised with what you fall in love with.

The last thing you want is any stress about your budget while shopping, so it’s much more fun if you know your price point ahead of time. And definitely fill us in, too, so we can help make the search easy!

During the appointment, if you love a wedding dress, but just wish one thing was different, ask your bridal stylist. Most anything can be done to customize a wedding dress.

We highly recommend inviting your loved ones to share in this experience with you! Please bring only those whose opinions you highly value. Each of our fitting rooms seats between 3-4 guests comfortably.

We accept cash, check, and credit cards (Visa, Mastercard, and Discover). For special order gowns, we accept full payment. If you prefer a payment plan, we require 60% deposit to place the order, with the remaining amount due within 30 days.

We love children, but we strongly recommend that you do not bring small children to your appointment. We are a shared space, and we host multiple appointments at the same time. While you will have your own space to try on gowns, each fitting room and viewing area are within view and earshot of each other.

 

In our experience, children are quickly bored and not entertained by seeing wedding dress after wedding dress. They may act unpredictably out of boredom and become a distraction to other brides as well as you! So many brides have been dreaming of this experience for years, and we take finding your dream dress very seriously! Therefore, we want to provide the most comfortable experience possible for every bride who shops with us.

We LOVE that you want to celebrate your special moment with a champagne toast! We have a strict food and drink policy and we do not allow drinks of any kind in the fitting room/viewing area. If you choose to bring any additional beverages, we will kindly ask you and your guests to leave your drinks in our front lobby, even if they are in an enclosed container.

 

We happily provide a champagne toast for you and your entourage to enjoy when you say YES to your perfect dress. We also offer an amazing VIP appointment option which includes fabulous mimosas! You can read more about our "All About You" experience here! (link to appt page w/ description type)